Not satisfied? Get a full refund!
Our must-have
About us
Lune Mode was born from a simple belief: the most beautiful pieces are those you wear with pleasure and look at with the same tenderness.
Designed to be timeless, comfortable, and elegant, our clothes bring a touch of serenity, confidence, and softness to your wardrobe, one outfit at a time.
Frequently Asked Questions
What is your return policy?
You have 30 days after receiving your order to submit a return request. Contact us at support@lune-mode.com to start the process. Return shipping costs and responsibility are the customer's. Once the return is approved, the refund is processed within 10 business days to your original payment method.
Is delivery free?
Yes, we offer free shipping on all orders, with no minimum purchase amount.
What are the delivery times?
Order processing takes 1 to 2 business days. Delivery then usually takes 5 to 12 business days. Orders placed before 2:00 PM PST are prepared the same day.
What payment methods do you accept?
We accept Visa, Mastercard, Maestro, American Express, Apple Pay, and Google Pay. All payments are fully secure.
How to contact customer service?
Our team can be reached at support@lune-mode.com or at +31 6 51538539, Monday to Friday from 8 AM to 5 PM and Saturday and Sunday from 10 AM to 4 PM. We are committed to responding within 24 hours, 7 days a week.
Enjoy free shipping on every order now!
Shop with peace of mind using our secure payment options.
Not satisfied? Get a full refund!
Enjoy free shipping on every order now!
Shop with peace of mind using our secure payment options.